Can Your Business Keep Selling When You're Offline? (QUIZ)Step 1Step 2Step 3Step 4Step 5Step 6Step 7Step 8Step 9NameEmailBusiness nameWebsite URLPreviousNextWhen a new customer enquires through your website, what normally happens first? They receive an automatic reply, and the right person is alerted Someone replies manually within a few minutes Someone replies later, when they see the message It depends on who is available I am not surePreviousNextIf you are busy, in a meeting, or away from your phone, can a new enquiry still receive a helpful response? Yes, every time Usually Only when a staff member sees it No, most enquiries wait for me I am not surePreviousNextWhere are new enquiries and customer details kept? In one CRM or organized customer system In a spreadsheet plus email or WhatsApp In different inboxes, chats, and team members’ phones Mostly in my own phone or inbox We do not have a consistent systemPreviousNextIf a potential customer does not reply after the first conversation, what usually happens next? They receive a planned follow-up sequence automatically A team member follows up using reminders or a clear process We follow up when we remember We usually do not follow up It depends on the person handling the enquiryPreviousNextAfter you send a quote or price, what helps the customer take the next step? An automatic follow-up and an easy way to book a call A team member follows up manually We sometimes follow up Nothing consistent happens Quotes are not part of our sales processPreviousNextCould you take one full day away from your phone without worrying that customer enquiries will be missed or forgotten? Yes, confidently Mostly, but I still check often Only if a particular staff member is available No, I am the person who must respond I have never thought about thisPreviousNextWhich would make the biggest difference to your business in the next 90 days? Replying to new enquiries faster Making sure no enquiry is forgotten Organizing all contacts in one place Following up on quotes consistently Getting more calls or consultations booked Recovering old enquiries Making the business less dependent on mePreviousNextGET MY RESULT Previous
